Grande Vista Hotel

The breakfast was excellent, the location was perfect right down the street from SM Mall.

We booked for a 2 person room and had to request another towel, the toilet wasn't working I had to jiggle the valve inside to have the tank fill up with water, the front desk staff on the night of January 10th acted like she didn't care about us being guests there.

Near Mall.

No one answering the phone number in their website. No one answering message inquiries. Lack of communication. No towel ready when we arrived. Poor service.

They are very welcoming. Staff was friendly and approachable. The room was clean and comfy.

AC was not working well.

Enough space for me and my friends

The toilet flush is not functioning well. The bidets is too strong leaking in the bathroom floor

It was close to the airport.

Very dirty, looked like it hadn’t been cleaned. AC hadn’t been on when we first arrived, very hot. Broken bathroom windows. Shower was not great. For the price definitely not worth it. Have stayed at hostels that were great and half the price in PPS

The non- room decoration is nice

No terrestrial tv, pool was out of order for the duration of our stay, breakfast was average, insects came into our room via loose ceiling fixtures.l, room decor is dated - money has rather been Spent on the common areas.

Cleanliness, friendly personnel fast service

Expensive

Cleanliness. Staff's hospitality. The hotel is right next to a vegetarian restaurant.

Very good locationStaff were able to help us with all of our questions etc

No one manning the bar by the pool

It was neat and the room was clean. The beds were comfortable and we were able to sleep well. There’s free breakfast as well.

The door knobs were kinda a bust. There’s always a technical problem with regards the door knobs that needs to be fixed specially in room 203. I hope the management will address this.

The room is clean and comfortable, making it a pleasant place to stay. The location is decent as well. Breakfast was enjoyable, though I wish it were available earlier to accommodate our tour schedules.

We liked that breakfast was included and the roof top pool. The staff were extremely helpful and were able to help us book a day trip to honda Bay. We requested 2 rooms next to each other which we got and were very happy with. There is a laundry service right across the road with was great.

The shower in my room didn't have good water pressure but the one in my parents room was good. Also in my parents room they had some trouble with the air con, it wasn't cool enough. The door handle on my room as hard to open sometimes.

The location is good near to a big shopping mall and transportation is easy in front of the building.

The only thing is the electrical outlet limited.on bed side but overall was great experience

The breakfast are great! I like their free coffee and water!

Toiletries not readily available. You need to ask for it.

Nice hotel to stay close to the mall and airport.Good value for money.

The breakfast was not good. The AC in the bedroom was so loud it was really hard for us to fall asleep.

Location and hotel hospitality

Internet connection signal

I like the place but not worth it in the price to pricy but the service is not good.

The price I pay 3,600 plus and then no wifi and the aircon goes up and down I mean the first half hour was cold after that getting hot.

Everything was like expectedBasic hotel but maintained.

Shower needs to replace WiFi is not workingIncluded breakfast was too basic

the room was quitely big and a good value for the money.

the sunlight that enters the room which cannot be covered by curtains.

The room size

No hand towel, key card didn't work, internet didn't work, cable tv didn't work, payment by card... machine didn't work. This place is featuring all of these. We pay to have these feature, it should not be at the client expenses When I talked about this at reception the excuse is: Like all other hotels these things happen, internet is not good in the country, well this is not true I've traveled the Philippines for many years and no internet is good if the place doesn't put the good equipment, if you go cheap it will not work. This is a management problem. I do not recommend this place, there are far much better place for the same price or less.